PRIVACY POLICY

Privacy policy and terms and conditions 

Moksha Movement is committed to protecting your privacy. This policy explains how we collect, use, and store your personal information when you use our website, services, and book classes or treatments.

1. Information We Collect

We may collect:

  • Personal details: name, email, phone number, address

  • Booking information: class, massage, or personal training sessions

  • Payment information (processed securely via our payment provider)

  • Health information relevant to fitness, yoga, or massage sessions

  • Communication preferences

2. How We Use Your Information

We use your information to:

  • Provide and manage your bookings, services, and treatments

  • Communicate important updates, promotions, and events (only if consented)

  • Improve our services and website experience

  • Comply with legal obligations

3. Sharing Your Information

We will not sell or share your personal information with third parties except:

  • With trusted service providers (e.g., payment processors)

  • Where legally required

4. Security

We take all reasonable measures to protect your personal information, including secure servers and encrypted payment systems.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information (subject to legal obligations)

  • Opt out of marketing communications

Terms & Conditions

By accessing or using our website and services, you agree to the following terms:

1. General

  • All services are provided in accordance with professional standards.

  • You are responsible for providing accurate personal and health information.

2. Bookings & Payments

  • Bookings are confirmed only once payment is received.

  • Cancellation and refund policies apply as stated at the time of booking.

  • We reserve the right to cancel or reschedule classes, workshops, or appointments; you will be notified in advance.

3. Health & Safety

  • Participation in yoga, personal training, or massage sessions is at your own risk.

  • Inform your instructor/therapist of any health conditions or injuries before participating.

  • We reserve the right to refuse participation if it is unsafe.

4. Conduct

  • Clients are expected to respect instructors, therapists, other clients, and the premises.

  • Disruptive or unsafe behavior may result in refusal of service without refund.

5. Intellectual Property

  • All website content, including text, images, and branding, is owned by Moksha Movement and may not be reproduced without permission.

6. Limitation of Liability

  • We are not liable for indirect or consequential loss resulting from use of our services or website.

  • Liability for direct losses is limited to the value of the service purchased.

7. Privacy

  • Your use of our website and services is also governed by our Privacy Policy.

8. Governing Law

  • These terms are governed by the laws of England and Wales.